The use of water is indispensable to the process of wet-grinding of raw materials, for surface polish finishing of porcelain stoneware tiles and for washing out equipment. The water required for the production process is drawn from wells (aquifers) and from a dedicated aqueduct (non-potable water drawn from a surface water course treated by the water service provider to render it suitable for industrial use). The Group carefully pursues circular water recovery: after being thoroughly purified, water is reused, until it is blended into mixes during the grinding phase.
In factories where there are no tile surface processing activities there are no discharges of industrial water, while where there are polishing and smoothing activities, part of the water is previously treated in purification plants and then discharged into surface water courses.
| Water withdrawn | Water discharged | Solid material discharged | |
| (l/m²) | (l/m²) | (g/m²) | |
| 2019 | 30.5 | 5.2 | 0.08 |
| 2020 | 25.8 | 4.8 | 0.06 |
| 2021 | 26.4 | 4.6 | 0.04 |